Terms & Conditions

Welcome to www.simplyglitterweddings.co.uk (the website). This website is owned and operated by DF Books Limited T/a Simply Glitter Cardinal Point, Park Road, Rickmansworth, WD3 1RE, United Kingdom. Registered Number 08366134 (England and Wales).

Ownership Rights

All rights, including copyright in this website are owned by DF Books Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for personal, non-commercial use is prohibited with our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

Sale

All sale and promotion items have been displayed and available to buy at the original price for at least 28 days online before being reduced to the reduced price stated on the website. Some items within the sale are promotional. The price of these items are subject to change and may increase after the sale period.

Eligibility to the website

In order to make a purchase through the website, you will be required to register with Paypal. When you register with Paypal, you will be required to provide information about yourself including, but not limited to, your name, telephone number and email address, which true, accurate, current and complete in all respects. Should any of the your registration information change in future you are required to amend your personal online account immediately. We may change registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

The purchase of merchandise through the website is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with English law.

Pricing Policy

We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed exclusive of delivery charges. The total cost of your order is the price of the merchandise ordered plus delivery charges as set out in the delivery options section of the website (via Paypal).

Mispricing

Despite our best efforts, a small number of items in our catalogue are mispriced, either in print, email or on the website. Rest assured, however that we verify prices as part of our despatch procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation. We do not charge your Paypal account until we despatch your order. Items in your Shopping Basket will always reflect the most recent price displayed on the item’s product detail page.

Price Matching

DF Books Limited does not price match with other retailers.

Accuracy of Content

The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the colour of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that will be accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law. DF Books Limited disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on the website, We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any of the materials on this website in any off-website or any linked websites.

Availability

All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

Ordering Errors

You are able to correct errors on your order up to the point at which you click on ‘submit order’ on the final page of our ordering process.

Delivery

Deliveries can only be made with the United Kingdom. Not all our delivery options are available to all areas of the United Kingdom.

We will deliver the merchandise in accordance with the delivery options selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and Bank and Public Holidays. Orders to one address may be delivered in one or more deliveries however you will only incur one delivery charge. If you have specified delivery to more than one address when placing your order there is a separate charge for each destination address. Any delivery timescales are indicative only. DF Books Limited is not responsible for postal/ delivery delays caused by seasonal fluctuations in service, strikes, industrial action, war, terrorism, acts of god or any other reason.

Upon delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or return or exchange your merchandise. For more information please see the returns and the cancellation right sections below.

Acknowledgement and Acceptance of your Order

We will notify you by email as soon as possible to acknowledge receipt of your order and provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. Our acceptance of your order will take place upon despatch of the product(s) ordered. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

Inspection

You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel the order in accordance with your cancellation right and/or you return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date.

Your statutory rights are not affected.

Payment

Payment can be made by Paypal. Payment will be debited and cleared from your account at the point at which your order is despatched. You confirm that the Paypal account being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your credit/debit card refuses to pay or does not for any reason-authorise payment to Paypal we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you. Risk in the merchandise transfers to you upon delivery.

Legally Binding Contract

Please remember that when we accept your submitted order for merchandise on this website, there will be a legally binding contract.

Cancellation Right

Under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original unopened packaging and unused condition. For further details of how to return merchandise please see our returns policy and procedure. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the merchandise to us, and subject to the goods being returned in its original packaging, unopened, and in unused condition. You can submit your cancellation notice by email to our customer services department at enquiries@simplyglitter.co.uk or in writing to:

Customer Services
DF Books Limited
Cardinal Point, Park Road, Rickmansworth, WD3 1RE

Your statutory rights are not affected.

Returns

DF Books Limited hopes that you will be delighted with your order. However, if you are not completely satisfied please return it in its original condition original packing, the product must be unopened and unused within 28 days of purchase with proof of purchase for a refunds or exchange.
Please follow our returns procedure to return your goods to DF Books Limited:

Step 1.

Please pack the item(s) securely in the original product packaging, if possible. Kindly note that we are only able to exchange or refund goods that are returned to us in their original unopened/ unused form and in a resalable condition.

Step 2.

Please enter “our reference” into the RAN space provided on the returns form included in the documentation you receive with your order. You also need to indicate on this form whether you would like a refund, replacement or exchange. Please remember that in order for the return to be processed you must ensure that the completed form is included with your return package and that the goods are wrapped securely in the same outer packaging in which you received them.

Step 3.

Please return your packaging by recorded delivery (retaining your recorded delivery receipt as proof of postage) using the pre-printed shipping label supplied with your order documentation to:

Returns Department
DF Books Limited
Cardinal Point
Park Road
Rickmansworth
WD3 1RE

You are responsible for your own postage costs.

Step 4.

All returned goods will be examined upon receipt as for reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods. We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange to be processed.

Your payment for the goods will be refunded by DF Books Limited as soon as possible by the original payment method, no later than 30 working days after we have received the goods. If a refund is required, please note that delivery charges are not refunded. In addition to our returns policy you have the right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original unopened and unused condition. Where goods are delivered to a third party you may also exercise this right if you are able to return the goods to us in their original, unopened and unused condition. Please see the cancellation right section in our terms and conditions.

Your statutory rights are not affected.

Privacy Policy

Any information collected by DF Books Limited about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part. If you would like to use some of the services and features we offer on our website, you will need to register with PayPal. When you give us information, it may be used for:

  1. Administration of our site:
    The information you give us is necessary to enable us to fulfil your order, make sure its is delivered correctly and to maintain your account.
  2. Customer Service:
    We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
  3. Data Protection:
    DF Books Limited complies with and is registered under the Data Protection Act. You may see the personal data that we holds on you by sending a 10 fee and a written request to DF Books Limited, Cardinal Point, Park Road, Rickmansworth, WD3 1RE.

Damage to your Computer

DF Books Limited makes every effort to ensure that this website is free from viruses or defects. However we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. DF Books Limited will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Limitation of Liability

DF Books Limited makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible DF Books Limited will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links: access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or any events beyond DF Books Limited’s reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.

Exclusions of Liability

Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages  arising from death or personal injury caused by the negligence of DF Books Limited or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Complaints and Submission of Information

If you wish to contact us to complain about any matter in regard to the merchandise, please write to us at:

DF Books Limited
Cardinal Point
Park Road
Rickmansworth
WD3 1RE.

We welcome your enquiries or feedback on the merchandise you use or might like to purchase. However, it is our policy to decline any unsolicited suggestions or ideas. Any enquiries, feedback, suggestions, ideas or other information you provide to us (‘information’) will be treated as non-confidential and non-proprietary. Subject to our privacy policy, by providing us with any such unsolicited information you hereby grant DF Books Limited a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-licence, create derivative works from, distribute and display the information in any form, media or technology and whether alone or as part or as part of other works. You also agree that your information may not be returned and we may use your information and any ideas, concepts or know-how contained therein for any purpose. Futhermore, if you send us any such information you represent and warrant that you own or otherwise are entitled to any and all rights to the information and that your information does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or ‘spam’ in any form. You may not impersonate any person or entity or use any false email address or otherwise mislead DF Books Limited as to the origin of the information submitted and you agree to indemnify DF Books Limited and hold DF Books Limited harmless from and against any claims arising from your claims and/or any third party claims to any rights in any such information.

Intellectual Property

The trade marks, logos and service marks (‘Intellectual property’) displayed on our website are the registered and unregistered marks of DF Books Limited, our affiliates, our licensors, and/or suppliers in the UK, US and other countries and are protected by UK and international trade mark laws. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our suppliers without our or their prior written consent.

Non-Waiver

No failure to exercise and no delay on the part of DF Books Limited in exercising any right, remedy, power or privilege of DF Books Limited under these terms and conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof of the exercise of any other right, remedy, power or privilege on the part of DF Books Limited.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms and conditions govern your use of this website.

Changes to Legal Notices

We reserve the right to change these terms and conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

Law, Jurisdiction and Language

This website and any content contained herein and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

These terms and conditions do not affect your statutory legal rights.

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